Shipping
Delivery times vary depending on the country and payment method. For more information see the table in the shipping section. In the case of exports and the presence of customs, the timing may vary. The BARRIERPLANET.COM Customer Service monitors all shipments and intervenes to resolve any customs problems. For orders with payment by bank transfer, the timing may extend for a further 48 hours to verify that the payment has been credited.
All our orders are prepared and shipped within 48 hours of the purchase confirmation. If in some cases it takes longer to prepare the package, our Customer Care will notify you.
The items you have ordered will be carefully placed inside a protective box with a canvas bag and an additional outer wrap to ensure they arrive in perfect condition.
When the order is delivered to the courier, you will receive an email or an SMS with the tracking number relating to the order. To monitor the status of your order, you can visit the official website of the courier who will take charge of your shipment and go to the `` shipment track '' section by entering your track-number that will be provided to you by the courier at the time of processing. order from our warehouse.
refunds
You have 10 days from
receipt of the order to return the Product to the address of
departure. We recommend that you ship the return within 7 days of receipt
order to make sure it arrives back within the stipulated time. you will receive
assistance from one of our operators by writing to the email customer@barrierplanet.com who will list you
all the steps to perform the return in an optimal way.
Once the return has been received at our warehouse and accepted by the Quality and Control team, the refund will be processed via the original payment method. The refund includes the full price of the Product but not the shipping costs.
safety
All online credit card transactions performed on this site are secure payments. For more information, please visit our Terms and Conditions.
By virtue of a legislative decree, it has become mandatory to enter your tax code for all orders executed on BARRIERPLANET.COM with invoicing in Italy. If you want to know more, we invite you to read the Decree of the President of the Republic dated 10/26/1972 n. 633. In particular, the section dedicated to Art. 21, 2nd paragraph, letter e) and f) relating to the mandatory nature of the tax code for invoicing purposes.
For more information, visit our Customer Care section.
payments
- Credit cards (we accept Visa, Mastercard, American Express)
- Paypal (to register for a paypal account, visit their website at paypal.com);
Choose the category from the drop-down menu.
Select the size of the product you like and click on "Add to cart". Go back to the shop to select other products to add to the cart (if you want to continue shopping). Once you have chosen the items you want to purchase, go to your shopping cart for checkout.
Log in or sign up if you haven't already. If you don't have an account, you can simply proceed in guest mode.
Enter your shipping address, payment information to complete your order. Once your payment is confirmed, we will carefully prepare your order and send it to your address. You will receive every update via email or SMS.
Enter your address for the
shipping, payment information to complete your order. A
once your payment is confirmed, we will prepare your order with care and it
we will send to your address. You will receive every update via email or SMS.
sizes
Click "Size Guide" on each item page to view all model reference measurements, we also provide measurements for the garment in question. For more information, do not hesitate to contact us at customer@barrierplanet.com
Additional Information
Not necessarily, you can place the order from the host by entering all the data for delivery and billing. Alternatively you can register by creating an account and login before checkout.
A pre-order is a reservation of an item that is not yet available for sale, but will be available soon. Pre-order items are shipped when the products arrive in stock within the time indicated on the item purchase page.
For pre-order purchases, credit cards are charged when the order is placed.